We’d like to inform you that the planned SD-WAN platform maintenance was unable to take place.
Normal functionality has resumed and users can now access the SD-WAN Administration and Analytics consoles as normal.
Maintenance work will take place at a later date. We will be in contact to inform you when this work is scheduled.
Thanks for your understanding.
Posted Aug 17, 2021 - 12:04 BST
Update
As previously advised, planned maintenance works are now in place on our SD-WAN platform from 12 noon on Monday 16th August until 11.59pm on Tuesday 17th August 2021. There may be a possibility that work will conclude earlier, at 12 noon on Tuesday 17th August and if that happens, we’ll update this page in advance.
During this time, users will not be able to access the SD-WAN Administration and Analytics consoles, meaning that:
- firewall configuration changes will not be possible - the network monitoring capability will not be accessible - reporting options cannot be used.
We’d like to re-assure you that the SD-WAN will continue to work during the planned works period.
Normal functionality will resume once the maintenance window has finished and no other Virgin Media Business services are impacted by this change.
Please keep checking this page during the maintenance window for further updates. If we do complete the work earlier than expected, then we will update this page.
Thanks for your understanding.
Posted Aug 16, 2021 - 12:02 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 16, 2021 - 12:00 BST
Update
Advance Notice - Planned Maintenance Works
Just a reminder that the planned maintenance works are scheduled to start in one hour. A reminder of our previous message is below.
We’d like to advise that planned maintenance works will be taking place on our SD-WAN platform from 12 noon on Monday 16th August until 11.59pm on Tuesday 17th August 2021. There may be a possibility that work will conclude earlier, at 12 noon on Tuesday 17th August and if that happens, we’ll update this page in advance.
During this time, users will not be able to access the SD-WAN Administration and Analytics consoles, meaning that:
- firewall configuration changes will not be possible - the network monitoring capability will not be accessible - reporting options cannot be used.
We’d like to re-assure you that the SD-WAN will continue to work during the planned works period.
Normal functionality will resume once the maintenance window has finished and no other Virgin Media Business services are impacted by this change.
Please keep checking this page during the maintenance window for further updates. If we do complete the work earlier than expected, then we will update this page.
Thanks for your understanding.
Posted Aug 16, 2021 - 11:01 BST
Scheduled
Advance Notice - Planned Maintenance Works
We’d like to advise that planned maintenance works will be taking place on our SD-WAN platform from 12 noon on Monday 16th August until 11.59pm on Tuesday 17th August 2021. There may be a possibility that work will conclude earlier, at 12 noon on Tuesday 17th August and if that happens, we’ll update this page in advance.
During this time, users will not be able to access the SD-WAN Administration and Analytics consoles, meaning that:
- firewall configuration changes will not be possible - the network monitoring capability will not be accessible - reporting options cannot be used.
We’d like to re-assure you that the SD-WAN will continue to work during the planned works period.
Normal functionality will resume once the maintenance window has finished and no other Virgin Media Business services are impacted by this change.
Please keep checking this page during the maintenance window for further updates. If we do complete the work earlier than expected, then we will update this page.
Thanks for your understanding.
Posted Aug 05, 2021 - 15:37 BST
This scheduled maintenance affected: SD-WAN Cloud Console.