Advance Notice - Planned Maintenance Works

Scheduled Maintenance Report for Status Page

Completed

The scheduled maintenance has been completed.
Posted Mar 07, 2023 - 17:01 GMT

Update

We’d like to advise that planned maintenance works will be taking place on our SD-WAN platform
from 18:00 on Tuesday 7th March until 05:00 on Friday 10th March 2023. Where planned works
conclude earlier, we’ll update this page in advance.

During this time, users will not be able to access the SD-WAN Administration and Analytics consoles,
meaning that:
- firewall configuration changes will not be possible
- the network monitoring capability will not be accessible
- reporting options cannot be used.

We’d like to re-assure you that the SD-WAN will continue to work during the planned works period.

Normal functionality will resume once the maintenance window has finished and no other Virgin
Media Business services are impacted by this change.

Please keep checking this page during the maintenance window for further updates. If we do
complete the work earlier than expected, then we will update this page.

Thanks for your understanding.
Posted Mar 07, 2023 - 09:57 GMT

Update

A minor issue with LAN throughput statistics not being displayed on the dashboard for HA devices has been identified. We are currently working to resolve this issue.
Thanks for your understanding.
Posted Mar 02, 2023 - 13:03 GMT

Update

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 01, 2023 - 10:10 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 01, 2023 - 02:01 GMT

Scheduled

We’d like to advise that planned maintenance works will be taking place on our SD-WAN platform between the following windows:

- 18:00 on Monday 27th February until 02:00 on Wednesday 1st March 2023
- 18:00 on Monday 6th March until 05:00 on Tuesday 7th March
- 18:00 on Tuesday 7th March until 05:00 on Friday 10th March 2023

Where work is due to conclude earlier, we’ll update this page in advance.

During this time, users will not be able to access the SD-WAN Administration and Analytics consoles, meaning that:
- firewall configuration changes will not be possible
- the network monitoring capability will not be accessible
- reporting options cannot be used.

We’d like to re-assure you that the SD-WAN will continue to work during the planned works period.

Normal functionality will resume once the maintenance window has finished and no other Virgin Media Business services are impacted by this change.

Please keep checking this page during the maintenance window for further updates. If we do complete the work earlier than expected, then we will update this page.

Thanks for your understanding.
Posted Feb 28, 2023 - 16:03 GMT
This scheduled maintenance affected: SD-WAN Cloud Console.